附录D: AHRQ QI Toolkit Components
This is a summary of the AHRQ QI Toolkit components, a set of tools available free of charge from the AHRQ website. As noted in Chapter 1, the tools are grouped into six major areas, arranged in logical order of likely use. The full toolkit description, Toolkit for Using the AHQR Quality Indicators: How to Improve Hospital Quality and Safety, is a PDF downloadable from the AHRQ website.
Area 1: Assess Readiness to Change
Survey to self-assess readiness to change
Infrastructure for change management
Readiness to work on the quality indicators
(Your) Role in quality improvement
Case studies of using the QI toolkits for quality improvements Specific tools to support change
Area 2: Apply Quality Indicators to Hospital Data
AHRQ quality indicators
Data requirements
Use
Quality indicator rates
Observed
Expected
Risk adjusted
Smoothed
Interpreting hospital quality indicator rates
Assessing performance of quality indicators (trends and comparators) Preparing to calculate
rates
Area 3: Identify Priorities for Quality Improvement
Prioritization worksheet
Own rate and national comparator
Estimate annual cost and cost to implement
Rate strategic alignment and regulatory mandates
Barrier assessment (staff capability and willingness)
Area 4: Implementation
Project charter
Quality indicators best practices
Gap analysis
Implementation plan
Implementation measurement
Project evaluation and debriefing
Area 5: Monitor Progress for Sustainabile Improvement
Ongoing monitoring
Choosing a limited set of indicators
Establish regular reporting schedule
Develop report formats
Establish procedures for acting on problems
Assess sustainability periodically
Area 6: ROI Estimation
Calculating and interpreting ROI
Determine basic ROI design
Calculate ROI
Interpret ROI ratio
Additional guidance
Understand point of view for ROI calculations
Assembling the ROI team
Getting ready to conduct ROI calculation
Using existing literature to estimate ROI calculation
Selecting the time horizon for ROI calculation
Making adjustments for future costs and savings
Determining differences between costs and savings
Using micro costing versus gross costing
Implementation costs worksheet
Net returns worksheet
Case studies
Additional resources
Components of implementation costs ROI calculators
Source: Toolkit for Using the AHRQ Quality Indicators. Content last reviewed March 2017. Rockville, MD: Agency for Healthcare Research and Quality. www.ahrq.gov/professionals/systems /hospital/qitoolkit/index.html